How do I reduce cart abandonment on my store?
Short answer
Show total cost (including shipping) early, keep checkout short with one-click options, offer COD and UPI, make delivery dates and return policies clear, and follow up quickly with WhatsApp and email reminders for abandoned carts.
Unexpected costs at checkout are one of the most common reasons people leave. Showing a free-shipping threshold in the cart helps.
Recover what you can after the fact: a WhatsApp reminder within the first hour, then an email, often recovers a meaningful share of abandoned carts.
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Answered by ScaleInbox · Reviewed by Shubham Vishwakarma, founder