Retention, email & WhatsApp
Getting customers to buy again with email, WhatsApp and loyalty journeys.
01How do I get customers to buy again from my D2C brand?Deliver a great first experience, then follow up with useful post-purchase messages, timely reminders for repeat purchases,…02Is WhatsApp marketing effective for D2C brands in India?Yes. WhatsApp messages are opened far more than email in India, which makes WhatsApp effective for order updates, COD…03What email flows should every Shopify store have?Every store should run a welcome series, abandoned cart and browse abandonment flows, a post-purchase series, a review request,…04Should a D2C brand start a loyalty programme?A loyalty programme helps once you have a base of repeat buyers and products people reorder or collect. Keep it simple: points…05What is customer lifetime value and how do I increase it?Customer lifetime value (LTV) is the total profit or revenue a customer brings over their relationship with your brand. Increase…06How do I send abandoned cart messages on WhatsApp?Use a WhatsApp Business API provider that integrates with Shopify, such as AiSensy, to send an approved template message with…07How often should a D2C brand email its customers?Most D2C brands do well with one to two campaign emails a week alongside automated flows, increasing around launches and sales.…08How do I collect more product reviews?Ask at the right time, after delivery and once the product has been used, by WhatsApp or email with a one-tap review link. Make…